Overview
This Privacy Policy explains how Coconut Punch Games collects, uses, shares, stores, and protects information when you use our games, websites, support channels, and related services, including Tornado Quest. It is intended to help players understand our practices and to support app store privacy requirements, including Google Play.
By using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.
Developer and Contact Information
Coconut Punch Games is the developer and publisher responsible for this Privacy Policy.
- Developer: Coconut Punch Games
- Privacy contact: coconutpunch2k25@gmail.com
- Website: Coconut Punch Games official website
Information We Collect
The information collected depends on how you use our services and which game features are active. We may collect the following categories of information:
- Contact information: such as your name, email address, phone number, and message contents when you contact us directly or submit a support request.
- Device and technical information: such as device model, operating system, language, region, app version, crash logs, diagnostics, performance data, and basic usage events.
- Gameplay and app activity: such as game progress, session activity, preferences, achievements, feature usage, and interactions with our games.
- Approximate location: such as country or region inferred from device settings, IP address, platform services, or store settings.
- Purchase information: if purchases are available, app stores and payment providers may process purchase records, transaction identifiers, and payment status. We do not receive full payment card details.
- Advertising and analytics identifiers: if ads, analytics, or attribution tools are used, they may process resettable identifiers such as the Android Advertising ID, app instance identifiers, or similar identifiers according to user settings and applicable law.
We do not knowingly collect government identification numbers, precise financial account details, health data, SMS or call log data, contacts, microphone recordings, camera images, or precise GPS location unless a future feature clearly requires it and gives a separate disclosure and permission request.
How We Use Information
We use information only for purposes that are reasonably related to our games and services, including to:
- Provide, operate, maintain, and improve our games and websites.
- Save progress, support gameplay features, and personalize player experience.
- Respond to questions, bug reports, support requests, and business inquiries.
- Analyze crashes, performance, usage trends, and game balance.
- Prevent fraud, abuse, cheating, security incidents, and policy violations.
- Process purchases, subscriptions, refunds, or entitlement checks when applicable.
- Show ads, measure ad performance, or manage promotions when ads or marketing features are included.
- Comply with legal obligations, enforce our terms, and protect our rights and users.
Sharing and Third-Party Services
We do not sell personal and sensitive user data. We may share information only in the following situations:
- Service providers: with vendors that help us host websites, provide analytics, process crash reports, deliver ads, manage app store features, or provide customer support.
- Platform providers: with app stores, payment providers, game platforms, and operating system services needed to deliver the app and related features.
- Legal and safety reasons: when required by law, regulation, valid legal process, or to protect users, our services, or the public.
- Business transfers: if we are involved in a merger, acquisition, financing, reorganization, or sale of assets, with appropriate notice where required.
- With your direction or consent: when you choose to share information, connect a service, or use a feature that sends information to another party.
Third-party services may collect information under their own privacy policies. If our games use services such as Google Play services, analytics, ads, crash reporting, or payment systems, those services may process data independently according to their policies and user controls.
Children's Privacy
Our services are not directed to children under the minimum age required by applicable law, and we do not knowingly collect personal information from children without required parental consent. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.
If a game is later made available as child-directed or family-directed, we will update this Privacy Policy and our app store disclosures to reflect the specific data practices and child-safety requirements that apply.
Security
We use reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure. Where personal or sensitive data is transmitted, we use modern secure transport methods such as HTTPS when available. No system is perfectly secure, so we cannot guarantee absolute security.
Data Retention and Deletion
We keep information only for as long as needed for the purposes described in this Privacy Policy, including to provide services, resolve support requests, maintain security, comply with legal obligations, and enforce our rights.
Support messages are usually kept only as long as needed to respond and maintain business records. Analytics, crash, and diagnostic information may be kept in aggregated or de-identified form for product improvement. If you request deletion, we will delete or de-identify applicable personal information unless we need to retain it for legal, security, fraud-prevention, or legitimate business reasons.
To request deletion or access to your information, contact us at coconutpunch2k25@gmail.com.
Your Privacy Rights
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. You may also have the right to withdraw consent where processing is based on consent.
Residents of regions with privacy laws such as the European Economic Area, United Kingdom, Switzerland, California, and other jurisdictions may contact us to exercise applicable rights. We may ask for information needed to verify your request.
International Data Transfers
We may process information in countries other than the country where you live. When information is transferred internationally, we take steps designed to protect it according to applicable law, such as using appropriate contractual, technical, and organizational safeguards.
Cookies and Website Technologies
Our website may use basic browser technologies needed to operate the site and understand visits. Third-party hosting, analytics, embedded media, or platform services may use cookies, local storage, logs, or similar technologies according to their own policies.
App Permissions
Our apps request device permissions only when needed for app functionality. If an app requests access to personal or sensitive data through Android permissions, the app will provide required in-app permission prompts and, where required, prominent disclosure and consent before the data is collected or accessed.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date on this page. Significant changes may also be communicated through our website, app, or store listing when appropriate.
Contact Us
If you have questions, requests, or concerns about this Privacy Policy or our data practices, contact us at coconutpunch2k25@gmail.com.